Quero saber se vocês vão realizar meu reembolso?

[#1]

Foi realizada uma compra automática no débito sem minha autorização

[Eni]

Hey there, 

Thanks for getting in touch about this and welcome to the Community! Hope you don't mind a reply in English as it's the official language of the Community. 

Could you give us more info about what happened? If you've been charged, but you don't have Premium, we suggest that you follow these steps. 

If you have Premium, keep in mind that your plan automatically renews at the end of each billing cycle unless you cancel it. You can always check your receipts, and details of your plan and payments on your account page.

Lastly, you can learn more about our refund policy here. 

Let us know how it goes.