Renewal problem understand

[JonCarlooooo]

1.  

Plan

Premium student

Country

Philippines 

Device

Iphone11

Operating System

(iOS 18

So basically i just bought 1 month of spotify student premium on dec 12, but the renewal thing is on dec 17. Does this mean that mu subscription will start on dec 17 or end on dec 17

[Anyk17]

Hey @JonCarlooooo,

Thanks for posting and welcome to the Spotify community.

You can go to https://www.spotify.com/account/manage-your-plan/ to check your subscription. If you're still with your previous subscription, you'll see a banner saying "Your plan will change to Premium Student on...". Also, under Payment you'll see when you'll be next billed.

Hope this helps, let me know if you have any other questions.

[JonCarlooooo]

 

it just says that my bill date is on the 17th

[OscarDC]

Hey @JonCarlooooo,

Thank you for keeping in contact.

Jumping in just to mention that the date you can see on your Account page is the date of the next charge. To check why the charge will be on the 17th, if you already had a Premium subscription before, we'd recommend checking your receipts in this link as it could be related to a delayed payment from a previous month. 

If you still have questions about your subscription, since we don't have access to users’ accounts from the Community, we'd recommend contacting our Customer Support directly, so they can check your account and help you further.

Hope this helps. If anything else comes up, don't hesitate to ask.