Restablecer Spotify premium indiv

[#1]

Móvil nuevo con duplicado de la tarjeta perdida

[AlejaR]

Hey there,

Thanks for posting in the Community and welcome.

We hope you don't mind us answering in English as this is the official language of the forum.

Just to confirm, are you trying to update your payment method or are you trying to resubscribe after losing Premium for a while? It'd be awesome if you could be more specific.

If you're trying to update your payment method, you can follow the steps in this article to do it. The changes will take place on your next billing date, which you can double-check on your account page.

Note: When you add a payment method, you may see an authorization charge for a nominal amount appear on your account. This authorization charge allows us to verify the validity of your payment method. It’s only a temporary hold and will disappear within a short time.

Now, if you're trying to resubscribe, we suggest you make sure you're doing so on the correct account. Sometimes users have more than one account and accidentally subscribe to both. To avoid this, you can check if you have more than one account here and close the one you don't really use by following these steps.

Lastly, if perhaps you're not seeing your Premium features even if you correctly add the payment method to your account, we invite you to visit this thread, in which we're currently investigating this behavior.

We'll be on the lookout for your reply!