Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 129371 Views
- 87 replies
- 10 likes
- 129371 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15426 Views
- 27 replies
- 3 likes
- 15426 Views
- 27 replies
- 3 likes
Can't use the 1 month trial even though I never had Spotify Premium.
Basically everything is explained in the question. I never had any Spotify Premium subscription, but now I can't use it. Is there any way to get the offer again?
- Basically everything is explained in the question. I never had any Spotify Premium subscription, but now I can't use it. Is there any way to get the offer again?
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- Spotify Star
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Basically, I wasn’t aware that my free trial was going to end today
I wasn’t expecting my subscription to end today until i got notified by my bank earlier today. I am not in a great money situation right now and wasn’t expecting to spend much money on Spotify. I was wondering if i could get a refund however, also ca...
- I wasn’t expecting my subscription to end today until i got notified by my bank earlier today. I am not in a great money situation right now and wasn’t expecting to spend much money on Spotify. I was...
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- Spotify Star
- 88 Views
- 1 replies
- 0 likes
- 88 Views
- 1 replies
- 0 likes
I am trying ti update my payment but it keeps showing payment failed plz ch
Showing payment failed again again
- Showing payment failed again again
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- Spotify Star
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution No ads on free
I recently got Spotify and I haven't upgraded to premium or tried the free trial yet, but despite being on the free version I still have yet to receive an ad... I'm not complaining or anything, I'm glad I haven't had to deal with ads yet, but I'm rea...
- I recently got Spotify and I haven't upgraded to premium or tried the free trial yet, but despite being on the free version I still have yet to receive an ad... I'm not complaining or anything, I'm g...
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- Visitor
- 89640 Views
- 12 replies
- 5 likes
- 89640 Views
- 12 replies
- 5 likes
Wie kündige ich ein Abo das nicht existiert?
Hallo, Klarna berechnet 10,99€ für ein Spotify-Abo das ich nie abgeschlossen habe. Ich habe zwar ein Gratis-Probeabo das mittlerweile abgelaufen ist. Deshalb gehe ich davon dass es automatisch kostenpflichtig weiterläuft weil ich nix abbestellt habe ...
- Hallo, Klarna berechnet 10,99€ für ein Spotify-Abo das ich nie abgeschlossen habe. Ich habe zwar ein Gratis-Probeabo das mittlerweile abgelaufen ist. Deshalb gehe ich davon dass es automatisch kosten...
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Why my partner cannot accept my invite?
The message we received is that she already cannot be verified and has to wait 12 months… it’s my wife and has resided with me the whole time. We had this issue before and is why we left Spotify.
- The message we received is that she already cannot be verified and has to wait 12 months… it’s my wife and has resided with me the whole time. We had this issue before and is why we left Spotify.
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- Spotify Star
- 99 Views
- 1 replies
- 0 likes
- 99 Views
- 1 replies
- 0 likes
How can I get hulu with no ads?
I have hulu with ads through spotify. I am willing to pay more for hulu with no ads. But can't figure out if this is possible
- I have hulu with ads through spotify. I am willing to pay more for hulu with no ads. But can't figure out if this is possible
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- Spotify Star
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
Transfer premium sub to another account, as I redeemed code on wrong accoun
I've paid for the account under instead of using a gift card that I bought. Can I transfer that over to the other account
- I've paid for the account under <removed sensitive info> instead of <removed sensitive info> using a gift card that I bought. Can I transfer that over to the other account
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- Spotify Star
- 120 Views
- 1 replies
- 0 likes
- 120 Views
- 1 replies
- 0 likes
No choice but to be doubled charged when changing regions?
PlanPremium Family/Premium DuoCountryNetherlands/Switzerland My Question or IssueI was previously living in the Netherlands, where I shared a Premium Family membership with someone. I'm now living in Switzerland with my husband, and we want to have a...
- Plan Premium Family/Premium Duo Country Netherlands/Switzerland My Question or Issue I was previously living in the Netherlands, where I shared a Premium Family membership with som...
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- Spotify Star
- 109 Views
- 1 replies
- 0 likes
- 109 Views
- 1 replies
- 0 likes
Superuser Contribution Hola, estoy intentado hacer el pago de spotify para estudiante y no me deja
A lo que intento hacer el pago no me deja colocar la tarjeta, se queda esperando y esperando y nunca sale para aceptar la tarjeta. Entonces no se realiza el pago
- A lo que intento hacer el pago no me deja colocar la tarjeta, se queda esperando y esperando y nunca sale para aceptar la tarjeta. Entonces no se realiza el pago
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- Moderator
- 114 Views
- 1 replies
- 0 likes
- 114 Views
- 1 replies
- 0 likes
Superuser Contribution Payment failed - New cards not accepted
PlanPremiumCountryFrance My Question or IssueI had to change the card previously used for Spotify Payments. However, it is impossible to update the payment methods, and I tries three different cards already (AmEx included). My bank told that online p...
- Plan Premium Country France My Question or Issue I had to change the card previously used for Spotify Payments. However, it is impossible to update the payment methods, and I tries three...
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- Not applicable
- 240 Views
- 2 replies
- 0 likes
- 240 Views
- 2 replies
- 0 likes
my family plan has been canceled
PlanPremium FamilyCountryUSADeviceXiaomi Redmi 9Operating SystemAndroidMy Question or IssueJust a few days ago, on September 26, I purchased Family Premium and some people joined the plan, and today I realize that the plan has been canceled, which is...
- Plan Premium Family Country USA Device Xiaomi Redmi 9 Operating System Android My Question or Issue Just a few days ago, on September 26, I purchased Family Premium and some people joined th...
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- Not applicable
- 193 Views
- 2 replies
- 0 likes
- 193 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Spotify India UPI payment failed but still charged
PlanPremiumCountryIndiaDevice(Samsung M21 2020)Operating System(Android 10) On 27/01/2022 I attempted to top up my Spotify premium family which I have been using for last year which is supposed to expire on 14/02/2022. So in the payment options are s...
- Plan Premium Country India Device (Samsung M21 2020) Operating System (Android 10) <span;>On 27/01/2022 I attempted to top up my Spotify premium family which I have been...
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- Not applicable
- 2050 Views
- 5 replies
- 0 likes
- 2050 Views
- 5 replies
- 0 likes
Missing podcasts and audiobook section
I don't find any options to play podcasts or audiobooks. The only two tabs I see on my Spotify app are 'All' and 'Music'. If I cannot consume podcasts, or audiobooks, I don’t feel it worthwhile to subscribe anymore. Am I missing something or it is wh...
- I don't find any options to play podcasts or audiobooks. The only two tabs I see on my Spotify app are 'All' and 'Music'. If I cannot consume podcasts, or audiobooks, I don’t feel it worthwhile to su...
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- Spotify Star
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Debit Card Payment in Indonesia
Current Plan: FreeCountry: IndonesiaDevice: iPhone 13Operating System: iOS 16.6 My Question or Issue:Hi! I am trying to connect to Premium Plan and Spotify offers me to pay with local Indonesian e-wallets. But I just want to pay with my Wise debit ca...
- Current Plan: Free Country: Indonesia Device: iPhone 13 Operating System: iOS 16.6 My Question or Issue: Hi! I am trying to connect to Premium Plan and Spotify offers me to pay...
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- Spotify Star
- 387 Views
- 3 replies
- 0 likes
- 387 Views
- 3 replies
- 0 likes
Change plan manager
PlanDuo planCountryAlbaniaDeviceIphone 12 pro maxOperating System(IOS 18) My Question or Issuehow can I remove myself as a plan manager and transfer it to another
- Plan Duo plan Country Albania Device Iphone 12 pro max Operating System (IOS 18) My Question or Issue how can I remove myself as a plan manager and transfer it to another
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
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Question
- 151 Views
- 1 replies
- 0 likes
need to add my husband to my duo plan it keeps saying hes the plan manager
I am trying to add to my husband to my duo plan but it keeps saying he is already the plan manager even though he's not.
- I am trying to add to my husband to my duo plan but it keeps saying he is already the plan manager even though he's not.
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- Spotify Star
- 118 Views
- 1 replies
- 0 likes
- 118 Views
- 1 replies
- 0 likes
Solved!! Can I change from Premium Duo to Individual Premium even if Im not the owner of the subscription?
PlanPremium DuoCountryMexicoDevicePC, Android devicesOperating System(Android Oreo, Windows 10) My Question or IssueI was sharing a Premium Duo account with mi ex boyfriend but we don't live together anymore and now I want to change to an Individual ...
- Plan Premium Duo Country Mexico Device PC, Android devices Operating System (Android Oreo, Windows 10) My Question or Issue I was sharing a Premium Duo account with mi ex boyfri...
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- Visitor
- 19871 Views
- 13 replies
- 0 likes
- 19871 Views
- 13 replies
- 0 likes
Superuser Contribution How do I cancel a podcast subscription?
I pay a £4.99 monthly subscription for a meditation podcast in addition to my monthly Spotify subscription of £9.99.I wish to cancel the podcast subscription but I don’t know how
- I pay a £4.99 monthly subscription for a meditation podcast in addition to my monthly Spotify subscription of £9.99. I wish to cancel the podcast subscription but I don’t know how
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- Newbie
- 7307 Views
- 10 replies
- 1 likes
- 7307 Views
- 10 replies
- 1 likes
Spotify saying "Your payment method and country don't match" even though they do/should
PlanPremiumCountryUnited StatesDeviceNo specific device or OS, using Spotify on web and have tried multiple computers/browsers My Question or IssueI am trying to update my Spotify payment method as the card currently on my account is expiring soon. M...
- Plan Premium Country United States Device No specific device or OS, using Spotify on web and have tried multiple computers/browsers My Question or Issue I am trying to update my Spotif...
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- Casual Listener
- 895 Views
- 2 replies
- 0 likes
- 895 Views
- 2 replies
- 0 likes