Spotify Duo

[marcellus27]

Plan

Free/Premium

Country

UAE

Device

iphone 7

My Question or Issue

Spotify is not picking up my address to log into duo?

[Ivan]

Hey there @marcellus27,

Thanks for posting and welcome to the Community! Don't worry - we're here to help.

Have you tried verifying your address a private or incognito browser? It's possible that cache and cookies cause these issues and using a private window is an easy way to avoid them.

Make sure as well that the country setting on your account page matches the one of the Premium Duo plan manager. If that's not the case, this page will help you update your country setting.      

Keep us posted! We'll be happy to lend a hand if you need more help.