Spotify is telling me i’ve reached limit for active accounts on my number

[26647361]

Plan

Free/Premium

Country

Egypt

My Question or Issue

i am trying to renew my spotify subscription through my phone number (i recently added funds to it in order to pay for Spotify) however it kept telling me that i had insufficient funds and then the last time i tried to enter my number it told me that I’ve reached the limit for active accounts on my number even though i only have one account and the money wasn’t even withdrawn from my number 

[Gen91]

Bu hatayı nasıl düzelteceğiz? Bende de var aynı sorun

[Yordan]

Hey there, folks,

Welcome to the Spotify Community and thanks for reaching out!

This article features some troubleshooting steps which should help here, give them a try, if you haven't already.

In case the issue persists, I'd recommend reaching out to your payment provider for further assistance. You can also use a different payment method, if available.

Hope you get this sorted out. The Community is here if something else comes up 👍