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Spotify won't accept my credit card

Spotify won't accept my credit card

I always use the same credit card, but the last month the payment didn't proceess, I tried with another credit card but is the same problem. I don't know what more to do.

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1 Reply

Hey @Alexkun9,

Apologies for the late reply, but maybe I can still help 🙂

 

Please make sure your card meets all the requirements to purchase Spotify Premium.

 

Card_Problems_Twitter.png

 

Also you should take a look at this support site, follow the troubleshooting there, and try a different payment method as a last resource.

 

Have a nice day!

Luke

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