Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Student account automatically changed

Student account automatically changed

  1. Plan

Student

Free/Premium

Country

Australia

Device

Samsung

Operating System

 

 

My Question or Issue

I had a student Spotify at 5.99 per month but this month my subscription was changed to a different type at 11.99. I didn't authorise any changes and nor was I told about any. I've only had student for about a year. Can I ask why this has been changed, and can it be changed back?

Thank you 

Reply
1 Reply

Hey @Jenniferlea1 ,

 

Thanks for coming to the Community.

 

When your student discount expires after 12 months, your Premium automatically continues at the full price. You can renew it from your account page just before your discount expires.

 

Note: If your discount expires before you renew, go to CHANGE PLAN on your account page and choose Premium Student.

 

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts