Subscription cancelation

[MarleyErnst]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I got a new phone and when my info transferred it logged me out of my account. Problem is I have no idea what email or password I used for my old Spotify account is and I don't want to continue paying premium, how do I cancel it? Help

[Maxim]

Hey @MarleyErnst ,

Welcome to the Community 🙂

I recommend checking out this article on finding accounts 🙂 Once you've found it, you should be able to cancel the subscription.

You can also find some info about Spotify's refund policy here.

Hope this helps!