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[#1]

hello. I changed my location, but I still can’t change my payment method to Georgian card. How can I do that?

[AlejaR]

Hey there,

Thanks for posting in the Community and welcome.

In this case, we'd like to gather some additional info. Just to confirm, do yo have an active subscription or are you trying to subscribe?

On another note, when trying to use the Georgian payment method, do you receive a an error? Would you mind sending us a screenshot of what you're seeing in your side? 

Note: Be aware this is a public space, so please don't share any personal info on the screenshot you'll send us.

Meanwhile, we'd recommend making sure your payment method has sufficient funds, and is:

• Registered in the same country to your Spotify account.
• Not expired or canceled.
• Enabled for foreign, secure online, and recurring purchases.
• Opted into e-commerce and cross border payments.

If your payment methods meet these requirements, but the inconvenience persists, try this:

• Try entering your payment details again using a private/incognito window.
• Get in touch with your payment provider, so they can check if everything is in order.

It might just be a temporary connection issue, so we advise you to wait at several hours since your last attempt to try again as well.

Keep us in the loop!