Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Taking payment method off someone else’s account

Taking payment method off someone else’s account

Hello, 

I was wondering if there was any way to take your card off of someone else’s account without having their details?

Reply
1 Reply

Hey @alexmurrell,

 

Thank you for reaching out to the Community and welcome. 

 

If your card is registered on someone else's account and you want to stop those payments, since we don't have access to users' accounts from the Community, we'd recommend contacting our Customer support directly so they can look for the payment, find the account and help you further. 


Hope this helps. If anything else comes up, don't hesitate to ask. 

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts