The duo member I invited is not able to use the premium account that comes

[#1]

I have invited another existing Spotify profile to my duo plan in hopes that it will also get the premium account as duo plan contains 2 premium account. But the invited account is still showing the free account and is not able to use any of the premium features

[Maxim]

Hey there,

Thanks for reaching out.

I recommend making sure that they've actually accepted the invite and are logged into the same account they accepted the invite with 🙂 They can also visit https://spotify.com/account to check their account's plan.

Additionally, you can visit the link above and head to the Premium Duo plan management page to check if they accepted the invite.

Let me know how it goes 🙂