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Unauthorized payment

I’ve canceled my premium account 2 months ago but I’m still being charged 9.99! My account is listed as free. How do stop getting charged and receive a refund?

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Hi @Cheryl123, thanks for writing.

 

It looks like you have more than one Spotify account.

 

Please follow this guide to finding any other accounts you might have subscribed to Premium and let me know if this helps.

 

 

BittencourtSpotify Star
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