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Updating payment method redirects to purchase more expensive plan

Updating payment method redirects to purchase more expensive plan

My payment card got renewed and I got an email from you. I started to type the info to my account and was about to click 'Next' whe I realised that you were trying to make me subscribe to the 14,99 Duo plan instead of the Student plan I have now. I don't know if this is a bug or are you trying to rob me, but things like this should not exist.

 

This happened when I followed the link you sent me by email. When I wen't to update the info manually from my account, everything was as it should. 

 

Please fix this. 

Reply
1 Reply

Hey, @Santorrr 
Welcome to Spotify Community and thanks for reaching out here!

Sorry about that. It sounds really odd, by the way... I already passed this information to my folks from the Moderation team, so thanks for your report.
Just would like to know if everything is fine now and if you could update your payment information for your Premium for Students tier.

If you have any questions or if you need some help with anything, don't hesitate to give me a shout.

Regards,

Luan

LuanSpotify Star
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