Why have I already been charged €10.99?

[leandrogiori]

Good morning, I signed up for Spotify Premium Individual using Google Play as the payment method. There are supposed to be 2 free months. Why have I already been charged €10.99?

[user-removed]

I got a two-month free Individual Subscription (I repeat, free) but my card was charged $4.99. This is not the right thing to do. When we got the subscription, it said 2 months free premium on the screen, so we subscribed to try it out, but the free subscription took money from us. Please refund our money. 

[leandrogiori]

me too!

[Maxim]

Hey @leandrogiori,

Thanks for reaching out.

Since you mentioned that you've used Google Play as the payment method, you've likely got the 2 months of Premium for the price of 1 month offer.

The availability of offers can vary between payment methods as well as countries/regions, so it's always recommended to pay attention on the checkout page.

You can also double-check the receipt which you should have received via email. Your account page also contain some info about your current subscription.

I hope this clears things up 🙂

[xposed11]

I bet Spotify is just misleading people. It's what companies do, bribe politicians so they can skirt the law then they screw over their userbase to make it seem like they are so good to their investors. Just cancel and never look back