Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Why the other person in Premium Duo plan can't get Premium?

Why the other person in Premium Duo plan can't get Premium?

She is still on Free plan but we both have the same address.
Reply
1 Reply

Hello @ 

 

Thanks for reaching out. Even if you live in the same address, there are a few steps to follow to add another member to your Duo plan. I'd recommend checking out this Support article on how to do this. The other member should be added to your Duo plan as soon as she clicks on the invite link.

 

Let me know if you have any questions with this process!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts