Wrong payment

[jncornejo777]

Plan

Premium

Country

Honduras

Device

PC

Operating System

Ubuntu 

My Question or Issue

Today I paid for Premium on the wrong account I had created earlier this week but I am unable to login to that account. I have tried verifying my e-mail account and none of my passwords work. May someone help, please?

[Loxer]

Hey,

Thanks for reaching out, and welcome to the Community!

I’m sorry to hear you're having trouble. I recommend checking out the ”Problems logging in” support article for more info.

This should help clear things up!

[jncornejo777]

Hello there.

I already tried all that. 

But I don't have access to the e-mail account where I made the purchase. 

I am already working with the Spotify Support team. 

Thanks.