account changed plans and charged me more this month

[#1]

i have always been charged the student rate but this month i was charged $10

[Maxim]

Hey there,

Thanks for coming to the Community.

It’s likely you didn’t renew your discount before the end of the 12 months. Eligible college/university students must renew every year to continue the Premium Student discount (for up to 4 years).

About 4 weeks before expiration, you usually receive an email with instructions on how to renew and re-verify your eligibility with SheerID. You can also renew from your account page.

Hope this helps. 🙂