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can't pay my premium subscription via paypal

can't pay my premium subscription via paypal

My old Spotify account has been closed about a month ago, and since then I tried to subscribe for a premium subscription via Paypal.

I all seems kinda normal until I get linked to Paypal where I have to confirm the deal. After the confirmation I always get redirected to the Spotify site on which I can chose my kind of subscription.

After troubleshooting it seem it is a payment issue. Cant' figure out why, because my PayPal account worked with the old Spotify account.

Any help would be welcome. 

 

Reply
1 Reply

Hi, sorry to hear you are having trouble, try these:

Make sure the country registered on your PayPal account matches the country set in your Spotify account and make sure your PayPal card details are verified.

If this doesn't fix yur problem you can contact Spotify here: https://support.spotify.com/contact-spotify-support/

Hope it gets sorted soon!

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