por que no puedo realizar el pago del plan premium?

[#1]

pongo distintas tarjetas de debito para poder pagar el plan premium y con todas me sale erro, y ya me cancelaron la suscripcion

[Joan]

Hi there,

Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community. Sometimes when payments fail multiple times, your account can be blocked from subscribing or making any payments. You can check this by reaching out to our support team and if you are indeed blocked, the agent can help you remedy that.

Hope this clears things up.