pubblicità

[michelapassa]

Pianoforte

Premio

La mia domanda o il mio problema

buongiorno ho un abbonamento premium con scadenza maggio 2022 come mai ho pubblicità durante l'ascolto?

[Elena]

Hey there @michelapassa! Hope you don't mind us replying in English.

While Spotify doesn’t play ads that interrupt the music listening experience of Premium subscribers, some podcasts may include advertising, host-read endorsements, or sponsorship messages.

Can you confirm for us if you're getting ads in podcasts or in music?

If you hear ad breaks in your playlists, this would not be expected and we'll try our best to solve it. We'd recommend starting by  logging out > restarting your device > logging back in to sync up your subscription status with your device.

Keep us in the loop here!