"Change Payment Details" not loading

[BPAULH]

"Change Payment Details" screen has loaded in 3 days.. will lose premium tomorrow unless i change my credit card info.. any advise??

[MaríaCamila]

Hi @BPAULH, welcome to the Spotify Community!

That's odd. Could you try update your payment method on a computer using an incognito window? Also, let us know if you have the same issue on another device.

Hope to hear from you soon 🙂

[jclarend]

Hey, I've had the same problem, and I've tried multiple browsers and multiple cards. 

[ThomasSeifert]

I have the same problem - what is going on????

See attached