revival of paid premium

[Sanjshank18]

Hi, my brother had a premium individual plan valid till 03/05/23. I have a duo plan and shared that link with him to join the duo but later I wanted to switch his account with my spouse account. I removed his name and added my spouse account now duo is working for me and my husband. but my brother lost his Premium individual account. He just logged out and logged in to his account.

can you help me on how i can help him recover his Individual plan.

[MihailY · Accepted solution]

Hey @Sanjshank18,

Thanks for posting in the Community.

Please note that when you join a Premium Duo/Family plan, your previous subscription gets canceled automatically, so if your brother was removed from the Duo plan, he simply needs to start a new Premium Individual subscription.

We hope this helps. Let us know if you have other questions.