Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

spotify premium

spotify premium

I recently bought the premium, but my music keeps stopping 6-10 seconds into the song and won’t play at all after that? Any suggestions on what I could do to prevent this?

Reply
1 Reply

Hey @user-removed,

 

Welcome to the Community.

 

We know it sounds simple, but it's often overlooked.

 

Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

If you're still having trouble, could you let us know the exact version of Spotify?

 

Looking forward to your reply 🙂

Suggested posts