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subscription not working

subscription not working

Avatar of josetotti123
Newbie
2019-01-12 05:43 AM

Plan

Free/Premium

Country

 Colombia

Device

iphone 6

Operating System

Ios 12

 

My Question or Issue

 Before my premium subscription ended, i redeemed a gift card code. I have the receipt at my E-mail confirming that it was succesfully redeemed. But now, that my previous subscription ended, the code doesn’t work. 

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1 Reply

Avatar of Maxim
Spotify Star
Spotify Star
2019-01-12 04:19 PM

Hey @josetotti123,

 

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

MaximSpotify Star
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