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weekly premium not registered on pc

weekly premium not registered on pc

Plan

Premium

Country

indonesia

Device

desktop

Operating System

windows

 

My Question or Issue

my spotify acc on pc is still on free even though i bought a weekly premium plan and it works on my phone using the same acc 

Reply
1 Reply

Hey @faz12, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps. These steps are more thorough than the simple reinstall and can solve common issues.

If you're still having trouble, can you let me know the make and model of the device you're experiencing this on?

Let me know how everything goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

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