3 songs from my playlist won't download to my android phone for offline play

[RalphJB]

I have local files downloaded on my PC's Spotify. I added them to my playlist and the majority downloaded to my Android phone for offline play. That said, there are 3 songs that did not download to my phone. They are grayed out and do not have the download arrow next to them.

Please help!

[Petya]

Hey @RalphJB, 

Thanks for reaching out! 

We'd advise you to first make sure everything with your cache is okay. You can do this by running a clean reinstall. It's very important to remove the devices for offline listening - just follow the each step in the guide. After that, you will have to download all of your music for offline use again.

Keep us posted!