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ARTISTS not visible on Mobile Offline

ARTISTS not visible on Mobile Offline

My Question or Issue

Recently when I go offline on my phone I can't see any of the artists I have followed. I have music downloaded from all of them but cannot see their page. This is frustrating because I can't then shuffle their music across all albums of the artist. Why am I paying for offline if I can't even view the artists I have downloaded??

 

Albums, saved songs and playlists still work fine.

 

Plan

Premium

 

Country

Australia

 

Device

Oppo R15 Pro Android

 

Operating System

Colour OS 7.1

 

Screenshot_2020-11-22-15-35-56-86_0438eb925998df20b3482ec25499d226.jpg
Reply
1 Reply

Hey @botchdog, thanks for reaching out to the Community!

 

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version.

Let me know how this goes!

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

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