Artists followed on Windows App don't show up as followed on Android App, and vise versa.

[Azhar1921]

Plan

Premium

Country

Argentina

Device

Xiaomi Mi 9

Operating System

Android 10, Windows 10

My Question or Issue

Artists followed on Windows App don't show up as followed on Android App, and vise versa. Is there any way to solve this?

[Ver · Accepted solution]

Hey @Azhar1921,

Thanks for getting in touch with us 🙂

It's a good idea to restart the devices and then to log out and log back in again. If that doesn't do the trick, you can give these steps a go and run a clean reinstall. That way you can make sure the app is up-to-date and the cache is not causing any issues.

We'd suggest you also try with another account on the same devices. Are there any changes?

Let us know how it goes. If you have questions, you know where to find us.

[Azhar1921]

Reinstalling both apps seems to be working, thanks!

[Novy]

Hi again @Azhar1921, 

Thanks for getting back to us. 

We're happy to hear that everything is now working as it should. 

If anything else comes up, we'll be right here.

Have a lovely day 🙂