BUG: add/move playlists does not work

[baloo7gs]

Premium (U.S.)

Galaxy S9 (Android); Ubuntu 18.04 desktop

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Recreate:

• Add playlist (i.e. public playlist) to a playlist folder
• Attempt to add same playlist to a different playlist folder

Expected behavior

• Playlist should add to second folder
• (Should support same playlist in multiple folders)

Experienced behavior

• Playlist will not add to second folder
• No 'duplicate' prompt or error message given
• (No playlist search functionality provided in Desktop. No usable way to track down and move playlist from original location without reading through every single playlist in Library)

[Ivan]

Hey @baloo7gs, 

Thanks for posting - we’re here to help!        

If you can’t add or move playlists between folders as expected you might need to run a clean reinstall of the Spotify app on the affected device. This will remove any cache data that could be causing the issue. 

In case this persists, check if any battery optimization settings or data cleaning apps run active on your mobile device and disable these. Such features can often prevent the app from operating at full capacity. We also suggest checking the app settings and making sure all permissions are enabled for Spotify. 

Another thing you can try is checking the hosts file on your PC. If you find any entries including “spotify” make sure you delete them. 

Hope this helps. Keep us posted.