Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • valinho6
  • Casual Listener
  • 203409 Views
  • 1688 replies
  • 24 likes
  • 203409 Views
  • 1688 replies
  • 24 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Drew19890
  • Newbie
  • 232200 Views
  • 75 replies
  • 83 likes
  • 232200 Views
  • 75 replies
  • 83 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Roadie
  • 86371 Views
  • 188 replies
  • 41 likes
  • 86371 Views
  • 188 replies
  • 41 likes

Superuser Contribution Big issue on Spotify categories Funk is in fact Funk carioca(Funk from Brazil) and not real FUNK

Hi team, I am not able to find Funk category on Spotify, unfortunately when I go to categories I found a Funk, however it is a Funk Carioca(Funk from Brazil) what there is nothing related to real Funk. I don't know if this is only an issue to me or s...

  • Casual Listener
  • Hi team, I am not able to find Funk category on Spotify, unfortunately when I go to categories I found a Funk, however it is a Funk Carioca(Funk from Brazil) what there is nothing related to real Fun...
  • Jeremy
  • Spotify Legend
  • 408 Views
  • 2 replies
  • 0 likes
  • 408 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recommendations based on playlist

Hello, I was listening to some of my playlists and thought it would be awesome if the we could listen to a new playlist based on an entire playlist, instead of the song radio. The algorithm might be more accurate when curating from 20-30 songs than o...

  • Visitor
  • Hello,   I was listening to some of my playlists and thought it would be awesome if the we could listen to a new playlist based on an entire playlist, instead of the song radio. The algorithm ...
  • Xenia
  • Moderator
  • 3044 Views
  • 1 replies
  • 2 likes
  • 3044 Views
  • 1 replies
  • 2 likes

Superuser Contribution Missing playlists and songs out of order

PlanPremiumCountryUSADevice(iPhone 11 plus)Operating System(iOS 14.2) My Question or IssueI have 2 different issues:1) I’m missing several playlists from my library. I’ve tried to use the recovery feature but it tells me I have no deleted playlists. ...

  • Visitor
  • Plan Premium Country USA Device (iPhone 11 plus) Operating System (iOS 14.2)   My Question or Issue I have 2 different issues: 1) I’m missing several playlists from my library. I’ve t...
  • Elena
  • Moderator
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution The "Recently played" list shows songs I've never played

PlanPremium DeviceOnePlus 6T, MacBookPro, Windows 10 DesktopOperating SystemiOS 13, Android 10, Windows 10 My Question or IssueI keep seeing random songs / artists showing up in my "Recently Played" list. I've reset my password and logged out from al...

Screenshot 2020-02-11 at 10.00.43.png
  • Regular
  • Plan Premium   Device OnePlus 6T, MacBookPro, Windows 10 Desktop Operating System iOS 13, Android 10, Windows 10   My Question or Issue I keep seeing random songs / artists showing...
  • Alex
  • Spotify Legend
  • 9081 Views
  • 10 replies
  • 1 likes
  • 9081 Views
  • 10 replies
  • 1 likes

Superuser Contribution Problems with follow artists feature - missing follows

PlanPremiumCountryRussiaDevicePC, Xiaomi Redmi 5 PlusOperating SystemWindows 10 Version 10.0.19041 Build 19041, Android 8.1.0, MIUI Global 11.0.2 My Question or Issue Could you please solve Spotify follow artists problems:I follow artists and have ma...

  • Casual Listener
  • Plan Premium Country Russia Device PC, Xiaomi Redmi 5 Plus Operating System Windows 10 Version 10.0.19041 Build 19041, Android 8.1.0, MIUI Global 11.0.2   My Question or Issue   ...
  • Elena
  • Moderator
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Search] Liked Songs

Can you please bring back the liked songs that would appear if one went to an artist's spotify profile. It made it so much simple and easier to access the albums and songs.

  • Visitor
  • Can you please bring back the liked songs that would appear if one went to an artist's spotify profile. It made it so much simple and easier to access the albums and songs. 
  • Xenia
  • Moderator
  • 329 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Search
  • 329 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Playlist not found

Hello, the second playlist was deleted in a couple of days! what's happening? And how to restore?https://open.spotify.com/playlist/3SifgHZ72lQOeMiza3Z4tw?si=1i8jr5mKQB2MTt7ckLUPngand i can't restore it

photo_2020-11-06_11-00-03.jpg Capture.PNG
  • Visitor
  • Hello, the second playlist was deleted in a couple of days! what's happening? And how to restore? https://open.spotify.com/playlist/3SifgHZ72lQOeMiza3Z4tw?si=1i8jr5mKQB2MTt7ckLUPng a...
  • Mario
  • Spotify Legend
  • 2140 Views
  • 1 replies
  • 0 likes
  • 2140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Money Heist Amapiano album missing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I would like to know why did spotify remove the money heist amapiano album.

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi I wo...
  • Ivan
  • Spotify Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

[Playlists] Wrong Person for Discover Weekly and Made for You

My discover weekly, release radar, etc. are made for someone else. In other words, I believe the wrong user is attached to my lists. How can I get this fixed?

  • Visitor
  • My discover weekly, release radar, etc. are made for someone else.  In other words, I believe the wrong user is attached to my lists.  How can I get this fixed?
  • 241 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 241 Views
  • 0 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] How do you mix up your list

I can’t figure out how to mix up my music list. Get tired of songs being played in the same order.

  • Visitor
  • I can’t figure out how to mix up my music list. Get tired of songs being played in the same order. 
  • Alex
  • Spotify Legend
  • 531 Views
  • 2 replies
  • 0 likes
  • iOS
    Playlists
  • 531 Views
  • 2 replies
  • 0 likes

Solved!! How to best organize all the playlists

The number of my playlists is large. Every time I like something, it grows. I need a way to organize these playlists. Like folders or smth. Anyone found a way to do it?

  • Visitor
  • The number of my playlists is large. Every time I like something, it grows. I need a way to organize these playlists. Like folders or smth. Anyone found a way to do it?
  • Emilia_8
  • Community Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Open playlists order

Hey! Could someone please tell me how Spotify sorts open playlists on the user's main page? What factor determines the place of the playlist in the list? Thank you!

  • Newbie
  • Hey! 🙂 Could someone please tell me how Spotify sorts open playlists on the user's main page? What factor determines the place of the playlist in the list? Thank you!
  • boness
  • Composer
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Cant search for my profile or playlist

Hi, I recently made an account on an android phone. Everything works fine there, but if I want to find my playlist or profile on an IPhone i cant find anything. What should I do? Does it just need some time until the app displays everything? Thanks i...

  • Music Fan
  • Hi,   I recently made an account on an android phone. Everything works fine there, but if I want to find my playlist or profile on an IPhone i cant find anything. What should I do? Does it jus...
  • Billy-J
  • Spotify Star
  • 383 Views
  • 3 replies
  • 0 likes
  • 383 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recommended music without audiobooks

PlanPremiumCountryGermanyDeviceMac, Windows, iPhoneOperating SystemDoesn't matter My Question or IssueHi folks, is it possible to exclude audiobooks and any comparable content from my recommended music? For example when I listen to my weekly mix or s...

  • Newbie
  • Plan Premium Country Germany Device Mac, Windows, iPhone Operating System Doesn't matter   My Question or Issue Hi folks, is it possible to exclude audiobooks and any comparable conten...
  • Xenia
  • Moderator
  • 565 Views
  • 2 replies
  • 3 likes
  • 565 Views
  • 2 replies
  • 3 likes

Superuser Contribution On Repeat Horribly Wrong

PlanPremiumCountryCanadaDeviceAcer Swift Laptop / iPhone XSOperating SystemWindows 10 / iOS 14.1 My Question or IssueSpotify's On Repeat is a great feature, I use it nearly every day. However the past 2 weeks it has gotten it horribly wrong. I change...

  • Casual Listener
  • Plan Premium Country Canada Device Acer Swift Laptop / iPhone XS Operating System Windows 10 / iOS 14.1   My Question or Issue Spotify's On Repeat is a great feature, I use it nearly e...
  • Jeremy
  • Spotify Legend
  • 1972 Views
  • 3 replies
  • 1 likes
  • 1972 Views
  • 3 replies
  • 1 likes

Why I can't play this Playlist

Hello, I have save this playlist for long time ago, but now I cant't play this playlist, all the songs is grey-ed out. Is this an issue or something?https://open.spotify.com/playlist/5F4fL35spX67ieqFf5fWQK?si=hoZ7Rpy_TDWHCbHKGC_CugThx in advance

  • Casual Listener
  • Hello, I have save this playlist for long time ago, but now I cant't play this playlist, all the songs is grey-ed out. Is this an issue or something? https://open.spotify.com/playlist/5F4fL35spX67...
  • Emilia_8
  • Community Legend
  • 374 Views
  • 3 replies
  • 0 likes
  • 374 Views
  • 3 replies
  • 0 likes

Removing a shared playlist

How do I remove a shared playlist on my Spotify? These were playlists someone else created and shared with me. When I click on the three ellipses for these playlists I don’t have an option to delete them like I do for the ones I created.

  • Visitor
  • How do I remove a shared playlist on my Spotify? These were playlists someone else created and shared with me. When I click on the three ellipses for these playlists I don’t have an option to delete ...
  • 932 Views
  • 0 replies
  • 0 likes
  • 932 Views
  • 0 replies
  • 0 likes

Merge playlists together

Hey! I have a suggestion for another feature. Most people like myself manage to make several playlists over time, where the same songs appear on multiple playlists. I’ve had an account on spotify since 2016, so I got a lot of playlists that I don’t r...

  • Visitor
  • Hey!  I have a suggestion for another feature. Most people like myself manage to make several playlists over time, where the same songs appear on multiple playlists. I’ve had an account on spot...
  • 553 Views
  • 0 replies
  • 0 likes
  • Merge playlists
  • 553 Views
  • 0 replies
  • 0 likes

[Desktop][Radio] Advertisment

They don't give us a full 30 minutes after watching several unskippable ads, and they give me way too many ads, and to me, it is awful.

  • Visitor
  • They don't give us a full 30 minutes after watching several unskippable ads, and they give me way too many ads, and to me, it is awful.
  • 238 Views
  • 0 replies
  • 0 likes
  • Desktop
    Radio
  • 238 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Not adding songs automatically

PlanPremiumCountryCanadaDevicePixel 2xl/S20FEOperating SystemAllMy Question or IssueUp until a week or two ago, Spotify would create a playlist based on one song, and just keep playing music from that "genre" until I hit the stop button. Recently, I ...

  • Casual Listener
  • Plan Premium Country Canada Device Pixel 2xl/S20FE Operating System All My Question or Issue Up until a week or two ago, Spotify would create a playlist based on one song, and just keep play...
  • elq666
  • Casual Listener
  • 404 Views
  • 2 replies
  • 0 likes
  • 404 Views
  • 2 replies
  • 0 likes