Can't Find My Deleted Playlists

[metehanarin]

Plan
Premium

Country

Turkey

Device

(Xiaomi Mi Note 10, Acer Aspire 7)

Operating System

(Android 10, Windows 10)

My Question or Issue

I recovered my deleted playlists about 6 months ago but when I deleted them again they are completely gone. I can't see my deleted playlists in recovery. I logged into my correct account since I only use one account.

[Ivan]

Hey there @metehanarin, 

Thanks for posting - we’re here to help!        
 

We recommend giving it another try in a private/incognito window. Make sure to open your account page in this window and then use the Recover playlists feature in the menu on the left. 

If this doesn't help, check if you observe the same when connecting to a different network. If it works with another connection, it's best to contact the service provider of the original network for more information. For example, some shared or public networks (e.g. schools/work/office) might restrict access to certain services, which would explain what happened here.

Keep us posted! We'll be happy to lend a hand if you need more help. 

[metehanarin]

Hi Ivan!

Thanks for responding. I tried everything you mentioned but all to no avail. Isn't there a way Spotify Team can bring my playlists back? I also found 3 of my playlists searching my Spotify account number on Google. But those are not all.

[Mihail]

Hey @metehanarin,

Thanks for getting back to us and trying out those troubleshooting steps.

Note that it shouldn't be possible to recover your deleted playlist via google. It's possible that you're logged in to two different account on the app and on our webpage and that's what's causing the confusion. We advise that you follow the steps in this Spotify Answer and perform a search for a secondary account. 

Keep in mind that if a playlist was not one that you put together, it's possible that the creator deleted it. In that case only their account would be able to restore it.

Hope this helps. Let us know how you get on.