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Can't edit or find a playlist I made

Can't edit or find a playlist I made

Plan

Premium

Country

Canada

Device

iPhone 8

Operating System

iOS 14.7.1

 

My Question or Issue

Yesterday, I created a new playlist. I attempted to make it private, but because I wasn't connected to wifi/data, I got an error message saying that this wasn't possible.


Today, when I tried to open the playlist, it displayed a message telling me that I couldn't access it because the playlist was private. It then seems to have disappeared from my library (although I don't know for sure). I have attempted to recover it via the "recover deleted playlists" page, but it tells me that I haven't deleted any playlists.

 

Is there any way to recover and gain access to this playlist?

 

(In addition - I'm experiencing the battery drain issue, and the app has started crashing frequently).

Reply
1 Reply

Hey there @Luxembourg

 

Thanks for reaching out here in the Community 🙂

 

Just to confirm, are you also unable to find this playlist when you log in to your account using a different device?

 

Regarding the second issue you mention, we'd suggest adding your +VOTE to this Ongoing Issue thread and subscribing to it. This way you'll stay up to date with any relevant info. 

 

Keep us posted.

NovyModerator
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