Can't find Only You

[ArpithaPrakash]

Plan

Free

Country

USA

Device

Desktop

Operating System

Windows 10

My Question or Issue

Hey folks,

The Spotify Only You feature has vanished from my account. The feature was available on my account until 2 weeks back (today is 24th July, 2021).

Any ideas on why this happened?

Please and thank you 🙂

[Alex]

Hey @ArpithaPrakash,

Thanks for the post!

Have only the Only You stories disappeared, or are the mixes gone from your Library as well?

We'll be on the lookout for your reply.

[ArpithaPrakash]

Hey Alex!
All my mixes are still under Made for You. It's just Only You that's disappeared.

[Alex · Accepted solution]

Hey @ArpithaPrakash,

Thanks for the reply.

We've received some reports from other users, whose stories have disappeared and Spotify is still investigating this.

Could you try to paste this in the search bar in the app spotify:genre:only_you and check whether you see your Only You mixes at all. (Should work on Desktop, Mobile and Web)

Keep us posted.
 

[ArpithaPrakash]

@Alex,
OOOOHHH YES THAT WORKS!!
Thank you so much :))

Cheers.

[Alex]

Hey @ArpithaPrakash,

Thanks for the reply.

Glad to hear that that works!

It would be helpful if you let us know your device model, OS version and Spotify version so we can pass this info on to the team investigating why this is happening 🙂

Cheers.

[ArpithaPrakash]

Yeah, sure thing.
Device model - HP Laptop 14s-cr2xxx
OS Version - Windows 10 Home Single Language 64-bit Version: 19042.1110
Spotify version - 1.1.64.561.g71bd09eb-a

[Eni]

Hi @ArpithaPrakash, 

Thanks for sending us this info. 

If you need help with anything else, just let us know. 

Have a good one!

[ArpithaPrakash]

Thank you 🙂