Cannot download or add anything plus won't play all songs on playlist when

[user-removed]

Used to work perfectly. Have already reinstalled app several times just to wait hrs to download my playlists again,only to not have them work when requested.

[Ivelina]

Hey there,

Thanks for reaching out via the Community!

You said Spotify used to work, but did you notice when these issues started and if it was after something specific?

You did mention reinstalling the app a few times which is great, but just to be on the safe side, have you performed a clean reinstall? It's a bit more detailed than a regular reinstall and also includes clearing the cache (if it's corrupted it can cause different issues). Let us also know in case you're using an SD-card on your device.

It'd be great if you could re-download the content using a different internet connection, just make sure it's stable.

Lastly, if there's no difference let us know exactly what's happening and we'll decide how to proceed next.

Keep us posted 🙂