Deleted liked songs betwern March and May 2024?

[ktitten]

Plan

Premium

Country

UK

Device

Samsung Galaxy A34

Operating System

Android

My Question or Issue

Hello,

I use Spotify daily and regularly like songs. 

Today, I noticed that a chunk of songs I liked between March and May this year just disappeared from my Spotify application. My most recent liked songs from the past week are still there, however there must be maybe around 50 songs which seem to have just disappeared.

I am not sure how this is happened and I would very much like those liked songs back 😞

Thank you

Katie

[ktitten]

Bumping this is it works!

[OscarDC]

Hey @ktitten,

Thank you for reaching out to the Community and welcome. 

This type of issue with the liked songs could be related to some damaged cache stored on your device. In this case, we'd first recommend performing a clean reinstall of the app by following the steps in this article as this process will replace all damaged files and ensure you're running the latest version of the app.

If the issue persists, would you mind checking on a different device (using your own account) to see if it makes any difference? If you don't have another one available, you can borrow one from a friend or family member to test it out. 

Lastly, include in your next response the make, model, and OS version of your device, along with the Spotify version you're currently running to continue investigating the case.

We'll be on the lookout.