Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • YoungYangYang
  • Visitor
  • 242665 Views
  • 79 replies
  • 86 likes
  • 242665 Views
  • 79 replies
  • 86 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Ietsorigineels
  • Visitor
  • 99703 Views
  • 210 replies
  • 44 likes
  • 99703 Views
  • 210 replies
  • 44 likes

Superuser Contribution why are some albums unable to be deleted of my library?

I have three albums that I saved lately and they don't want to be removed anymore. I try to delete them and it doesn't work. I even try to delete the IOS app and the application on my Mac to make a clean reinstall but it didn't do anything.

  • Visitor
  • I have three albums that I saved lately and they don't want to be removed anymore. I try to delete them and it doesn't work. I even try to delete the IOS app and the application on my Mac to make a c...
  • Ivelina
  • Moderator
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

griefing

I would really appreciate a new system in place to help with my issue. At some point someone randomly added thousands of songs to a shared playlist and I was wondering if something could be set in place to remove that individual and their songs with ...

  • Casual Listener
  • I would really appreciate a new system in place to help with my issue. At some point someone randomly added thousands of songs to a shared playlist and I was wondering if something could be set in pl...
  • 159 Views
  • 0 replies
  • 1 likes
  • 159 Views
  • 0 replies
  • 1 likes

Mixed in Release Radar

PlanPremiumCountryUSDeviceAllOperating SystemAll My Question or IssueA few weeks ago I found my Release Radar contains more and more Mixed tracks — tracks from the releases which are actually a DJ-sets but released as albums (and they are intended to...

  • Newbie
  •   Plan Premium Country US Device All Operating System All   My Question or Issue A few weeks ago I found my Release Radar contains more and more Mixed tracks — tracks from the re...
  • 223 Views
  • 0 replies
  • 3 likes
  • 223 Views
  • 0 replies
  • 3 likes

Superuser Contribution I cant see songs from my local files on Desktop App

Hello,I have this problem. I recently added some songs to my local files and added them to my playlist. I can see and play the songs just fine on my phone but I cant even see them in my playlist on Desktop App. I tried to log out and log in, restart ...

  • Visitor
  • Hello, I have this problem. I recently added some songs to my local files and added them to my playlist. I can see and play the songs just fine on my phone but I cant even see them in my playlist ...
  • Novy
  • Moderator
  • 199 Views
  • 1 replies
  • 1 likes
  • 199 Views
  • 1 replies
  • 1 likes

Move a single track from an established playlist on top of that playlist

Hi, I have a suggestion about an option to add to the spotify app (client: windows and mobile).So im using spotify a lot and have different playlists with hundreds of songs. And that particular suggestion came in to my mind very often, but I never op...

  • Casual Listener
  • Hi, I have a suggestion about an option to add to the spotify app (client: windows and mobile). So im using spotify a lot and have different playlists with hundreds of songs. And that particular sug...
  • osornios
  • Spotify Star
  • 292 Views
  • 4 replies
  • 0 likes
  • 292 Views
  • 4 replies
  • 0 likes

Is there a way to group albums together in a list?

I would like to collect albums( albums only, not every individual song on each album) by the same artist or by category, like rock, etc. Is that possible?

  • Visitor
  • I would like to collect albums( albums only, not every individual song on each album) by the same artist or by category, like rock, etc. Is that possible?
  • Anyk17
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Heart button gone

Now that they have removed the heart button I am unable to unlike a song I have previously liked, is there anyway to unsave or unlike a song? BRING BACK THE HEART button please!

  • Visitor
  • Now that they have removed the heart button I am unable to unlike a song I have previously liked, is there anyway to unsave or unlike a song? BRING BACK THE HEART button please!    
  • seaskysea
  • Newbie
  • 1022 Views
  • 2 replies
  • 2 likes
  • 1022 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Playlist playtime not updating

Hello, today I wanted to add a few songs to my playlist. After that, I just wanted to check how long it would be, and then I realised, that it didn't update the playtime when adding these songs. It's always stuck at the same time.Does anybody know ho...

  • Casual Listener
  • Hello, today I wanted to add a few songs to my playlist. After that, I just wanted to check how long it would be, and then I realised, that it didn't update the playtime when adding these songs. It's...
  • Bittencourt
  • Spotify Star
  • 345 Views
  • 5 replies
  • 0 likes
  • 345 Views
  • 5 replies
  • 0 likes

Superuser Contribution Notification Bar shows the wrong song

I noticed whenever I play a song from the search bar, my notification wouldn't change to the correct song and will display the last song I played. After that, no matter what song I play from the search bar or my playlists, the same song will still be...

  • Visitor
  • I noticed whenever I play a song from the search bar, my notification wouldn't change to the correct song and will display the last song I played. After that, no matter what song I play from the sear...
  • Pavoorepic
  • Visitor
  • 715 Views
  • 8 replies
  • 2 likes
  • 715 Views
  • 8 replies
  • 2 likes

Superuser Contribution Spotify repeats the same set of songs on Apple Car Play

Plan - PremiumCountry - India Device - iPhone XR / Apple Car PlayOperating System : iOS 17.3.1My Question or Issue: I ask siri to play a song and once the song is finished, Spotify repeats the same list of songs again and again. It's very difficult t...

  • Visitor
  • Plan - Premium Country - India   Device - iPhone XR / Apple Car Play Operating System :  iOS 17.3.1 My Question or Issue:  I ask siri to play a song and once ...
  • Ivelina
  • Moderator
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I make Spotify play random music that I like (including my likes)

Plan: Spotify PremiumSystem: Amazon Alexa (if that even matters) I hope some of you experienced Spotify-Users can help me: I'm planning from switching from Google Home to Alexa. Since Alexa doesn't support YouTube Music, I would also have to switch t...

  • Regular
  • Plan: Spotify Premium System: Amazon Alexa (if that even matters)   I hope some of you experienced Spotify-Users can help me:  I'm planning from switching from Google Home to Alexa. Sin...
  • Joan
  • Moderator
  • 1378 Views
  • 1 replies
  • 0 likes
  • Alexa
    Playing Randomly
  • 1378 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to access the “Playing recommended songs for you” feature

I wanted to report an issue I've been experiencing with the music player across multiple platforms. After searching for and playing a specific song, I've noticed that the "Playing recommended songs for you" feature is no longer available. Once the se...

  • Casual Listener
  • I wanted to report an issue I've been experiencing with the music player across multiple platforms. After searching for and playing a specific song, I've noticed that the "Playing recommended songs f...
  • Ivelina
  • Moderator
  • 1661 Views
  • 3 replies
  • 0 likes
  • 1661 Views
  • 3 replies
  • 0 likes

Superuser Contribution Removing options for collaborative playlist not showing anymore

Hey, I have a a collaborative playlist with friends and somehow a random person joined and is adding songs to the playlist.I am the owner of the playlist so I can remove songs and change the details etc.I also remember that I could easily remove coll...

  • Newbie
  • Hey,   I have a a collaborative playlist with friends and somehow a random person joined and is adding songs to the playlist. I am the owner of the playlist so I can remove songs and change t...
  • Joan
  • Moderator
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution my liked songs have dissapeared how to get them back??

all my liked songs have vanished randomly. all my playlists are still there but all my songs in the liked list have vanished and arent liked anymore

  • Visitor
  • all my liked songs have vanished randomly. all my playlists are still there but all my songs in the liked list have vanished and arent liked anymore
  • Susan_GP
  • Moderator
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution My album/jam will change my album

When I go to play my album it will play a song never in the album and every song after dosent fit the genre or album I can’t get it just to play the album I made ( I have premium)

  • Visitor
  • When I go to play my album it will play a song never in the album and every song after dosent fit the genre or album I can’t get it just to play the album I made ( I have premium)
  • Novy
  • Moderator
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Superuser Contribution undo liked songs

Spotify please return the heart, and dis the check-mark, because I liked having the option to "unlike" a song I previously liked. Clicking on the new check-mark only gives you the option to save the song to a different playlist, not delete it from yo...

  • Casual Listener
  • Spotify please return the heart, and dis the check-mark, because I liked having the option to "unlike" a song I previously liked. Clicking on the new check-mark only gives you the option to save the ...
  • Joan
  • Moderator
  • 192 Views
  • 1 replies
  • 1 likes
  • 192 Views
  • 1 replies
  • 1 likes

How do i make the playlist icons bigger as they were before?

It’s really difficult to navigate as the playlist icons are smaller now. I need to get the playlist icons as big as they were before the update that made them so small. My device is a iPhone 14, iOS version 17.2

  • Newbie
  • It’s really difficult to navigate as the playlist icons are smaller now. I need to get the playlist icons as big as they were before the update that made them so small. My device is a iPhone 14, iOS ...
  • 453 Views
  • 0 replies
  • 0 likes
  • 453 Views
  • 0 replies
  • 0 likes