Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Downloading problems

Downloading problems

Hi

I have a problem with downloading my liked songs. I have about 1000 songs on this playlist but only 950 songs are downloaded. I tried reinstalling but It still didn't make any change and download only 950 songs.

Reply
1 Reply

Hey @Tududu,

Thanks for reaching out and welcome to the Community.

Good job on checking first whether or not a reinstall solves the issue, in most such cases it does. However, could give it another go with these steps and run a clean reinstall? These ones are more thorough. That way you can make sure the cache is not causing this issue.

 

It's also a good idea to check if your phone has enough storage space to download the rest of the playlist. If the issue persists, we recommend trying to download the tracks over a different internet network.

 

Hope this helps. Keep us posted on how it goes. 

Mihail Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts