Duplicate blends/ Not working

[Kinheed]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

A friend and I recently added each other to a blend playlist. Now, on both of our accounts, there are two blend playlists listed, neither of which work. Whenever the playlist is clicked there is a message saying that it couldn't find the playlist and there is no option buttons available to leave blend or delete blend because of this. I have uninstalled (removing app data as well) and reinstalled on both my phone and my computer. How do we get rid of these playlists and start over?

[sunchip_n]

im having this same issue 😞

[sunchip_n]

i also cant leave a blend, the only option i have is to pin it, weird

[iolite]

me too 😢

[OscarDC]

Hey folks,

Thank you for reaching out to the Community.

The Blend playlist mixes the music taste of all the users involved. You can leave it at any time by hitting the 3 dot menu on it. However, if the playlist is not opening to follow the process, it might be some cache interfering with the proper function of the app.

We understand you’ve already tried some troubleshooting steps including reinstalling. However, we’d like to suggest a clean reinstall as this is more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble. 

If the issue persists, could you include some screenshots where we can see the error message? This will give us a better look at the issue to help you further.

We'll be on the lookout.

[Kinheed]

I did the clean Uninstall and still no luck. I attached screenshots of the
duplicate playlists and the swirly green loading icon that appears and
never goes away when I click either of the playlists. When I used the
version on my desktop, it will do the same, but then pull up a screen
saying "could not find playlist" and giving me no options to delete it or
leave the blend. I've also tried selecting the playlist and pressing the
delete key on my keyboard. That also did not work.

[Mastumar]

I'm having the same issue

[97brodriguez]

Similarly having the same issue after a clean reinstall ^

[vas_]

Your playlist get API is erroring out and returning a HTML 502 error. Try opening a blends playlist in the web player and check the console. 

[Kinheed]

tried opening in browser. same result as in the app

[dhpatterson19]

Same issue here. I have created multiple and can get that the blend screen that you can share on social media but no playlist.

[mellansquare]

Same here, have tries the clean reinstall instructions from Spotify and it didn't fix the issue. 

[Yordan]

Hey everyone,

Thanks for your replies so far.

This is currently being investigated by our tech folks, so in the meantime, we'd recommend keeping the app up to date.

A few users in a similar thread here report that the issue has been fixed. Could you check if the Blends are now working for you as well?

Keep us posted on this.