I can't like songs

[#1]

when I click on the heart I get a message "something went wrong".

[ATGM_Main]

Plan

Free

Country

Philippines

Device

Dell Laptop G5 15

Operating System

Windows 10, Chrome, Web Player

My Question or Issue

Spotify Web Player doesn't let me like and unlike songs, all it says is "something went wrong." When I try it on my Samsung tablet, it works just fine, so I was able to narrow it down to my laptop.

[paolarmyx]

Yesterday Spotify reset my password, someone hack into my account and save a couple of songs in my library. I already change my email and password but now, if I try to save a song to my library (so if I click on the heart button) it just says "something went wrong". I don't know what to do.

[MihailY]

Hey there folks,

Thanks for reaching out.

As a first step, can you please let us know the following:

• Your device model, OS version, and Spotify version.
• Have you tried any troubleshooting steps like reinstalling the app?
• Does the issue persist on other devices using your account or on your device using a different account? What about a different internet connection?

Looking forward to your reply.

[ATGM_Main]

Hey there! I'm all good on my end, it seems to just be a regular web player bug, I have tried it and it seems to have been fixed just this morning, thanks for asking 🙂

[Lyubka]

Hey @ATGM_Main,

Thank you for your reply and confirmation.

We're glad to hear that everything works as it should for you 🙂

If you ever have any other questions in the future, feel free to post in the Community again.