I lost all the playlists I created, again

[Guanli]

Plan

Premium

Country

Netherlands

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

Windows 10

My Question or Issue

[Eni]

Hey there @Guanli, 

Thanks for reaching out about this here in the Community. 

Could you give us more info about what exactly happened? If you accidentally deleted your playlists recently, you can recover them by following the steps here.  

On another note, if you logged in to your account but you can't see any of your saved info, it's possible that you've logged into a different account. To check if you have more than one account on Spotify, follow the steps here. 

However, if you've made sure you're logged into the right account and you didn't delete your playlists, it's recommended you secure your account by following the steps below:

1. Log in to your account page and scroll all the way to the bottom.
2. Select SIGN OUT EVERYWHERE.
3. Request a password reset by visiting this article.

It's also worth checking the apps that are linked to your Spotify account on your account page under Apps and remove any you don't recognize. You can find out more tips on how to protect your account here.

Let us know how it goes.