Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Inaccurate music history

Inaccurate music history

 

Plan

Premium

Country

US

Device

All

Operating System

All

 

My Question or Issue

Hello, when looking at my played music history there is a LOT of music in there that I have never, and would never listen to. I know my husband didnt listen to it, and even though my music is on my google home, tesla car, and cell phone, I am the only one who listens to this account and I for sure never listened to that, and it's not like my ohone randomly listened to it in my pocket. The music seems like popular music from a different country. How do I get more information about this? Is someone else using my account? How can I see all of the devices logged in to my account so I can make sure it's not being used by someone else?

Reply
2 Replies

Hey @Sarahlhagenle ,

 

Welcome to the COmmunity!

 

I'm sorry to hear this, It sounds that someone may have gained access to your account, I'd recommend taking a look at this article for the next steps to take.

 

You can also learn how to protect your account here.

 

I hope this helps! 

i must have repeated a song 10-15 times and it is nowhere in my history

Suggested posts