Help - Your Library

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Luan
Spotify Star
2024-04-16 6:46:57 PM
7 hours ago
YoungYangYang
Visitor
242528 Views
79 replies
86 likes

242528 Views
79 replies
86 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Luan
Spotify Star
2024-03-15 2:54:34 AM
Sunday
Ietsorigineels
Visitor
99504 Views
210 replies
44 likes

99504 Views
210 replies
44 likes

Album order changed when I go offline

PlanPremiumCountryCanadaDeviceGoogle pixel 3 XLOperating SystemAndroid 11 beta My Question or IssueThis started happening today, when I go offline my album order changes to recently added, messing up how I find albums. I always have them sorted by ar...

Bcats
Visitor
Plan Premium Country Canada Device Google pixel 3 XL Operating System Android 11 beta My Question or Issue This started happening today, when I go offline my album order chan...
2020-06-20 8:13:17 AM
2020-06-21 12:39:18 PM
seansdarcy
Visitor
694 Views
1 replies
0 likes
internet
offline Album
sorting

694 Views
1 replies
0 likes

Solved!! CYBERATTACK ON MY SPOTIFY ACCOUNT, PLAYLIST LIBRARY DISAPPEARED

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello Community,i received this email from Spotify last week! Wir haben bemerkt, dass sich je...

user-removed
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello C...
2020-06-12 2:35:38 PM
2020-06-20 7:18:09 PM
Emilia_8
Community Legend
1786 Views
4 replies
0 likes

1786 Views
4 replies
0 likes

Spotify shuffles only the most recent songs

This issue has been reported once, here: https://community.spotify.com/t5/iOS-iPhone-iPad/Shuffle-only-plays-recently-added-tracks/m-p/4627900 But since that issue has been open since 2018 and there hasn't been any official response from Spotify or a...

bulldog9800
Casual Listener
This issue has been reported once, here: https://community.spotify.com/t5/iOS-iPhone-iPad/Shuffle-only-plays-recently-added-tracks/m-p/4627900 But since that issue has been open since...
2020-06-17 1:14:50 PM
2020-06-20 4:29:33 PM
beamtz
Newbie
492 Views
1 replies
2 likes
liked songs
shuffle

492 Views
1 replies
2 likes

Lost all my liked songs

I deleted and reinstalled the app on iOS and lost all my liked songs even though they’re still there on my desktop app. What’s strange is that I had deleted the app again a couple of weeks ago and all my liked songs were still there when I reinstalle...

theanodail
Casual Listener
I deleted and reinstalled the app on iOS and lost all my liked songs even though they’re still there on my desktop app. What’s strange is that I had deleted the app again a couple of weeks ago and al...
2020-06-20 4:15:12 PM
2020-06-20 4:19:15 PM
rhrahulhaldar
Composer
500 Views
1 replies
1 likes

500 Views
1 replies
1 likes

Solved!! Mixed artists

Hi, I just noticed that two totally artists somehow get mixed together.I have Testament (thrash metal band) in my favourites and today I noticed that they have new single. I'm like, yeah thats awesome let's play it loud so my neighbours can listen it...

59lanueht-_2j
Newbie
Hi, I just noticed that two totally artists somehow get mixed together. I have Testament (thrash metal band) in my favourites and today I noticed that they have new single. I'm like, yeah thats awes...
2020-06-19 5:09:36 PM
2020-06-19 7:34:28 PM
AdamDamon
Spotify Star
612 Views
1 replies
0 likes

612 Views
1 replies
0 likes

Superuser Contribution disable allow explicit content - does it remove explicit songs from you playlists or just hide them

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

tika9112
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-06-13 5:40:57 PM
2020-06-19 3:10:44 PM
Xenia
Moderator
2720 Views
3 replies
0 likes
explicit content
Playlists

2720 Views
3 replies
0 likes

Superuser Contribution I can't search all my liked artists my library tab

Recently I've had a hard time searching my library by artist for music that I have previously saved. A lot of my artist just won't show up when I type the name in, even when I type the full artist name. I've checked on the artist pages for the ones t...

SpivasaurusRex
Casual Listener
Recently I've had a hard time searching my library by artist for music that I have previously saved. A lot of my artist just won't show up when I type the name in, even when I type the full artist na...
2020-06-11 11:44:10 PM
2020-06-19 1:31:11 PM
Xenia
Moderator
1391 Views
5 replies
2 likes
My Artist Library

1391 Views
5 replies
2 likes

Superuser Contribution not all my artists appear

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

lsoto4550
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-06-14 10:57:57 PM
2020-06-19 1:11:35 PM
Xenia
Moderator
526 Views
3 replies
0 likes

526 Views
3 replies
0 likes

No option to add local file

I'm trying to upload local files but when I go to settings there is no local files option. I'm on the desktop app.

user-removed
Visitor
I'm trying to upload local files but when I go to settings there is no local files option. I'm on the desktop app.
2020-06-18 5:38:37 PM
2020-06-19 11:19:30 AM
SoundShots
Composer
1542 Views
3 replies
0 likes

1542 Views
3 replies
0 likes

My mixtapes constantly jumping genres

My Question or IssueI listen to a very wide range of genres and up to 8h per day. I often enjoy my mixtapes as they both provide songs I like as well as new songs that are alike. I face two problems:One day, eg. mixtapes 1 is playing hiphop while m2 ...

kommandante
Visitor
My Question or Issue I listen to a very wide range of genres and up to 8h per day. I often enjoy my mixtapes as they both provide songs I like as well as new songs that are alike. I face tw...
2020-06-19 10:38:46 AM
417 Views
0 replies
0 likes
Bug Algorithm
Bug Playlist

417 Views
0 replies
0 likes

Encountered an annoying bug about Playlist Folder

PlanPremium My Question or IssueEncountered an annoying bug about Playlist FolderI accidently created a top-level folder as shown in the screenshot.folder link:https://open.spotify.com/folder/c2d3f09dae34f000This folder made my apps crash repeatedly,...

fenghuozhiyun
Visitor
Plan Premium My Question or Issue Encountered an annoying bug about Playlist Folder I accidently created a top-level folder as shown in the screenshot. folder link: https://open.spotify...
2020-06-18 7:38:10 PM
368 Views
0 replies
1 likes

368 Views
0 replies
1 likes

Liked songs only playing in sections not entirely

PlanPremiumCountryUKDeviceDesktop / Samsung A70Operating SystemWindows 10 / Android OreoMy Question or IssueAfternoon When playing my liked list I have noticed the songs play in sections from that list and not the complete list. For instance, I've ad...

wmd_supernova
Visitor
Plan Premium Country UK Device Desktop / Samsung A70 Operating System Windows 10 / Android Oreo My Question or Issue Afternoon When playing my liked list I have noticed the songs pl...
2020-06-18 5:15:45 PM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

Superuser Contribution Mi lista de "me gusta" se vació

PlanPremiumCountryArgentinaDeviceMoto E4 PlusOperating SystemAndroid 7.1.1 Había instalado Spotify de nuevo después de un tiempo, estaba todo bien hasta que las canciones y álbumes a los que le di me gusta desaparecieron. Desinstalé la app y la volví...

keila_04
Visitor
Plan Premium Country Argentina Device Moto E4 Plus Operating System Android 7.1.1 Había instalado Spotify de nuevo después de un tiempo, estaba todo bien hasta que las canciones ...
2020-06-18 5:53:33 AM
2020-06-18 4:15:18 PM
Ivan
Spotify Legend
3829 Views
1 replies
1 likes

3829 Views
1 replies
1 likes

Superuser Contribution Accessing local files on a public playlist

PlanPremiumCountryUSADeviceiPhone, DesktopMy Question or IssueI was browsing public playlists and came across a complete collection of Uzi and noticed there was local files on the playlist (grayed song). It looks as if some songs were once on spotify...

conor_mcbride11
Visitor
Plan Premium Country USA Device iPhone, Desktop My Question or Issue I was browsing public playlists and came across a complete collection of Uzi and noticed there was local files on the playl...
2020-06-16 7:21:52 PM
2020-06-18 9:14:23 AM
Elena
Moderator
777 Views
1 replies
0 likes

777 Views
1 replies
0 likes

Trouble playing downloaded songs

PlanPremiumCountryMalaysia DeviceiPhone SEOperating SystemiOS 13.3.1 My Question or IssueWhy can’t I play some of the songs I’ve downloaded when offline?

4dl1na
Visitor
Plan Premium Country Malaysia Device iPhone SE Operating System iOS 13.3.1 My Question or Issue Why can’t I play some of the songs I’ve downloaded when offline?
2020-06-18 1:42:32 AM
2020-06-18 2:09:19 AM
Billy-J
Spotify Star
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

How to update local files?

PlanPremiumCountryBrazilDeviceSamsung Galaxy S8Operating SystemWindows 10 PRO My Question or IssueIs there a way to update the local files list on Desktop App?When I change an information from a song, it becomes gray and unplayable. Should be an "upd...

Lord_Henry
Newbie
Plan Premium Country Brazil Device Samsung Galaxy S8 Operating System Windows 10 PRO My Question or Issue Is there a way to update the local files list on Desktop App? When I change...
2020-06-17 9:43:02 PM
506 Views
0 replies
0 likes
local files
local files not syncing
missing file
reimport file

506 Views
0 replies
0 likes

Help with Queue

I've been very confused when listening to spodify because as soon as I switched to spodify premium, my queue would act very weird. I could listen to a song, and then music I have never even heard of, let alone added to my playlists would play. I'm ju...

mikeyman6141
Casual Listener
I've been very confused when listening to spodify because as soon as I switched to spodify premium, my queue would act very weird. I could listen to a song, and then music I have never even heard of,...
2020-06-16 6:03:07 PM
2020-06-17 12:16:22 PM
MrGC
Music Fan
940 Views
3 replies
0 likes
Help
queue

940 Views
3 replies
0 likes

“Added this month” filter

For a few days I was able to shuffle songs in my “liked songs” playlist based on if they had been added this month, last month, this year and last year I think. The options were right above the list of songs in my likes and they just showed up, I’d c...

Hazelbloch
Visitor
For a few days I was able to shuffle songs in my “liked songs” playlist based on if they had been added this month, last month, this year and last year I think. The options were right above the list ...
2020-06-17 5:05:59 AM
919 Views
0 replies
1 likes
added last month
added last year
Added this month
added this year

919 Views
0 replies
1 likes

Superuser Contribution Playlist completely changed

PlanPremiumCountryGermanyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy favourite playlist “In Electric Dreams” created by Spotify was recently changed into “Clu...

Nick089
Casual Listener
Plan Premium Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My ...
2020-06-06 3:04:11 PM
2020-06-16 5:56:43 PM
Nick089
Casual Listener
998 Views
2 replies
0 likes

998 Views
2 replies
0 likes

Superuser Contribution shuffle issues

PlanFree/PremiumCountryUnited states of americaDevice(Macbook air late 2013) My Question or IssueThe issue I am having is that when I connect to an amazon echo with my computer my Spotify is locked into a shuffle even though I am on my computer and t...

fintanjtrimble
Visitor
Plan Free/Premium Country United states of america Device (Macbook air late 2013) My Question or Issue The issue I am having is that when I connect to an amazon echo with my computer m...
2020-06-13 8:12:01 AM
2020-06-16 4:26:34 PM
Elena
Moderator
456 Views
1 replies
0 likes

456 Views
1 replies
0 likes

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