Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Library is not showing up

Solved!

Library is not showing up

Plan

Premium Student

Country

USA

Device

Samsung Galaxy A50

Operating System

Android 11

My Question or Issue

I was trying to go to my library to look at my playlists and such and it says I haven't saved anything and I know I have because it shows up on every other device I own. I have factory reset my phone and it still will not show up. I have done everything possible and it just won't work. I will say though that when I put it in offline mode and then take it out of offline mode, it says no internet connection available but the front home screen shows up and I can even access some of my playlists from the home screen.

 

Please Help!

Reply

Accepted Solutions
Marked as solution

Update: It turns out the MicroSD Card in my phone was causing it to not work.

View solution in original post

0 Replies

Suggested posts