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Library loading issue?

Library loading issue?

Ok I'm just having some sort of loading issue with my likes playlist. So let's say for example I have a liked lady gaga song in my likes, if I scroll past that lady gaga song and turn off my phone when I turn my phone back on I get sent back to the lady gaga song instead of staying in the spot I turned my phone off on. From what I've managed to put together it looks like one part of my likes is loading up to a certain point, stopping and then it loads everything else. It's incredibly annoying when I'm scrolled much farther past that loading point and I get sent right back to that loading point. I've tried clearing my cache, logging in and then back out, deleting the app and unliking songs
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1 Reply

Hey @Kolped,

 

Thanks for posting in the Community and welcome!

 

So we can get a better understanding of what exactly is happening, it'd be great if you could share some more details with us, such as:

  • Does this happen only with a specific song and did you notice if it started after something specific?
  • Are you playing a specific song when this happens?
  • Does it only happen with the Liked songs or other playlists as well?
  • Is the content downloaded for offline listening?
  • Make sure you've performed a clean reinstall with these steps and test with a different internet connection if you've not already done this.

You could also share a video with us so we can take a look. You can either attach it to your next response via the Insert Video option in the post editor or upload it to Google Drive and share the link with us.

 

We'll be on the lookout for your response.

IvelinaModerator
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