Liked songs don't appear in the playlist (on the phone)

[alina_kamanina]

Plan

premium

Country

Russia

Device

Honor 8x

Operating System

Android whatever version

My Question or Issue

Some songs that I marked as liked songs during listening to it on my computer do not appear on my phone. I can search for it in the app and I can see filled heart but it stays out of my liked songs playlist anyway. The problem was solved only with reinstalling 

[Billy-J]

Hey @alina_kamanina, thanks for reaching out to the Community!

When you like a song on your desktop device, it may take some time for that to sync to another device, such as your phone. Reinstalling or force quitting the app can speed up this process.

Hope this clears things up!

[alina_kamanina]

Hi, Billy-J! Thank you for the reply. The thing is it's been two or three weeks (I almost forgot I added a song). I tried to find some kind of 'refresh' button but didn't find anything that could help me

[Billy-J]

Hey @alina_kamanina, 

Thanks for getting back to me.

Could you try a clean reinstall on your phone? If that doesn't help, let me know what device(s) this happens on as well as the operating system(s) so I can take a closer look. 

Also, do the songs not appear on your device at all, or do they just take some time? If they only take some time, how long would you say it takes for the songs to show up on your phone? 

Keep me posted.