Local files from my laptop will not sync to my iPhone.

[trivet22]

Premium

United States

iPhone XS Max/Dell Inspiron 7573

iOS 13.6/Windows 10 Home

My Question or Issue

Hey! I have not been able to sync local files from my iPhone XS Max. Both are on the same WiFi connection. I am able to listen to the files on my laptop, but they show up as "Unplayable Songs" on my phone. The "Enable sync from desktop" is on, I have deleted the Spotify app on both my laptop and phone, I have re-uploaded the local files to my laptop multiple times, and I have turned the "Download" feature for the songs on and off multiple times.

[trivet22]

Fixed!

[MattSuda]

Glad to hear you got it to work.

For anyone else that comes across this thread,

The steps to sync local files from a computer to the iOS Spotify app have recently changed. Sorry for the inconvenience. 

You now need to go into the Spotify iOS app settings and turn on local file sync.

From the help article:

Note: Premium subscription is required

1. On desktop, import your local files (with the "Desktop" steps).
2. Add the files to a new playlist.
3. Log in on your mobile or tablet using the same WiFi as your desktop.
4. Go to Settings --> Local Files and switch on Enable sync from desktop.
   Note: You need to allow Spotify to find devices in the prompt that shows.
5. Download the playlist with your local files.

Didn’t work?

Make sure:

• You're logged in to the same account on both your desktop and mobile
• Your devices are connected to the same WiFi network
• The app is up-to-date on both devices
• Your device is up-to-date

Also, at first the Local Files playlist will show as empty in the iOS app. To be able to see the songs before they are synced over, go to Settings ---> Playback --> and make sure "hide unavailable songs" option is turned off. Now you can still see songs even if they are not available on Spotify or for local files -- not synced over yet.

Let me know how it goes.