Local files not working

[1231231231241342343]

I have been trying to get local files onto my iphone and its not working, I follow the instructions perfectly. 

Things Ive tried:

restarted devices

logged in and out on all devices

made new playlists

connected to different wifi networks 

connected to same wifi networks 

connected to the phones hotspot 

[Alex]

Hey @1231231231241342343,

Thanks for the post.

Can you let us know what devices you're using?

It would also be helpful if you can clarify if local files load, but are just grayed out and unplayable on your phone, or they don't sync at all.

Keep us posted.