Local files stop uploading

[agrumwald]

Plan

/Premium

usa 

 iPhone 6s

Operating System

Windows 10

My Question or Issue

I am trying to upload local files to my phone. It goes very slowly. It will load 2 or 3 songs and then stop. If I restart the app it will do another couple of songs. Since I am uploading 1300 songs, this process is not feasible.  I have followed all of the instructions. I don’t know why it’s doing this. It will often be stuck on one file for 10 mins. I am sitting right next to the laptop and my WiFi is working properly.  Can’t it just upload them all?

[Eni]

Hey @agrumwald, 

Thanks for reaching out about this here in the Community. 

First up, it's well worth running a clean reinstall of the app on your devices to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one. 

If this doesn't do the trick, we suggest that you try again using a different internet connection. 

Lastly, we suggest that you take a look at this article to check if you've followed the steps correctly. 

Let us know how it goes.