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Lost Library

Lost Library

Lost my library when formatting my memory card
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2 Replies

Lost playlist on memory card

Hey there, 

 

Thanks for getting in touch about this and welcome to the Community!

 

Just to confirm, do you mean you've lost your downloaded content? If so, no worries, you can re-download it anytime you want by following these steps. 

 

However, if you mean you can't see your account's content anymore, it's possible that you're logged into a different account. To check if you have more than one account on Spotify, you just need to follow the steps here. If this is the case, you can close the account you won't use to avoid any future mix-ups. 

 

If that's not the case, could you give us as much info as you can? We'll be happy to help. 

 

We'll be waiting for your reply. 

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โ€œMusic acts like a magic key, to which the most tightly closed heart opens.โ€โ€“ Maria von Trapp

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